Barriers of ICT Adoption in Small and Medium Sized Enterprises

Abstract

Small and medium-sized enterprises (SMEs) make up a large part of Sri Lanka’s economy .The spread of information and communication technologies (ICTs) is a prevalent fact in many parts of the globe, and for developing countries in particular, it provides tremendous prospects for solving persistent challenges of poverty and employment. According to the literature, SMEs are sluggish adopters of technology. The incorporation of information and communications technology (ICT) in business has radically altered the way businesses operate. In particular, the use of ICT in business has increased efficiency, fostered greater consumer interaction, and permitted customization, in addition to cost savings. ICT and e-commerce can help with a variety of company procedures. At the firm level, ICT and its applications can improve communication within the organization and make resource management more efficient. While information technology (IT) has grown rapidly in businesses, scholars have emphasized the importance of IT factors and aspects while paying little attention to the barriers and challenges to IT adoption. In light of this, we emphasize the significance of impediments to IT adoption inside Small and Medium Enterprises (SME). This study is to conduct in order to provide a better understanding of the hurdles to IT adoption within SME.