Perception of Nursing Care by Parents at Children's Hospitalization

Abstract

The illness of a child is emotions stress on both families and child. Quality of nursing care from the parents' perspective plays an important role in the development and improvement of health services performance and image. Parent or patient satisfaction is significant indicator that evaluates the care quality provided by healthcare services. There are analyzed study by finding out parent's perceptions and expectations about needs of infants with congenital heart disease during hospitalization in pediatric cardiac surgery department for improve quality of pediatric nursing. Because parents are the main stakeholders and observers of the nursing care; they are valuable source of information perceptions delivery of nursing care. These perspectives of theirs can be used to shape effective solutions and target practice improvements in the care-delivery experience.